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How to Order

Our online assortment
Any style listed in our online store can be purchased online. Just visit our store front and place the merchandise of your choice into the shopping cart.
Custom orders submit
Submit
Send us an email of your request with your attached tiff, jpg, gif or bmp file showing your desired design or logo for your custom towel.
We will review your request. Weaving a image into a terry towel has its technical limitations. We need to evaluate the feasibility of manufacturing a particular design.
Pricing
We will send you via e-mail a quotation including a picture of our proposed design within 5 working days.
Approval / Order
After approval of the design and a firm order we will schedule your custom designed terry towel for production and will confirm with you our delivery schedule.
Terms
60% down payment is required to secure an order. The remaining 40% plus shipping charges are due net 10 days from the order ship date.
Payment can be made via MC, Visa (online) or check. If you decide to pay with check, production of the order will not start until we receive the check.
Return Policy
Unfortunately we are not able to exchange or except returns of custom orders, unless the merchandise is damaged.
Merchandise damaged during production or shipping can be returned within 30 days from the date of the order shipment after inquiring an RA number from CPI.

 

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This page has been last updated May 30, 2008

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